The screen displays a survey interface asking users which sunglasses they would like to see in an online store. Next to it, there is a button with a magnifying glass icon and the text "New Product Discovery," suggesting that clicking it will quickly generate a product survey.

Easy setup, fast results

Using our product discovery template, you can get setup in less than 5min, no code required! Our surveys are designed to convert, boasting industry leading response rates. Get fast results and take fast action.

Understand your niche market and their preferences

Gather data around age, gender, income, and more to better understand your niche. Have them pick what design image they prefer using our image options, and have them give feedback on it. Then use our 3rd party integrations to send email campaigns to promote your new products to the users who requested them!

Different plants are displayed with percentage increases, indicating sales growth or popularity changes. The bonsai tree shows a 20% increase, while the cactus has no change. This likely represents data-driven product performance insights.

Prioritize for bigger sales impact

Use our segmentation and display settings to target the right customer at the right time. Gojiberry’s post-purchase surveys include attributed order and AOV data to help you weigh the impact of responses on your sales revenue.

Survey Results Dashboard Pie Chart & Data Table: Displays responses from different marketing channels: Instagram (65%, 30 responses, AOV $38.00) Facebook Ads (16%, 7 responses, AOV $34.00) Google (14%, 6 responses, AOV $12.00) Email (5%, 2 responses, AOV $19.00) Customer Responses Table: Shows individual survey responses, including: Customer Name Email Submission Time Selected Response (Instagram in this case)

Easy, shareable results

No more complicated reports with unclear results. Our simple charts are easy to understand and easy to export to share with the rest of your product team!

Features

Post-purchase survey

Get high response rates while user attention is high, while avoiding adding any steps to your product discovery or checkout flows prior to purchase.

In-store widget survey

Get high context responses at the right moment with targeted display settings. Ask the right questions at the right time.

Sendable survey link

Run polls on SNS, include in follow up emails to track satisfaction, or insert QR printouts into your packaging for product feedback. A flexible way to gather insights.

Full localization

Fully localize your surveys to any language, and display them according to the shop language your users are on.

Text customization

All texts on all survey screens are customizable, so you can match the tone of your brand and fit your unique circumstances.

Whitelabeling

Make your surveys your own and remove Gojiberry branding.

Segmentation

Get the right insights from the right customers for deeper, more contextual analyses.

3rd party integrations

Integrate with any 3rd party app through Shopify Flow for personalized marketing automations, sending rewards, internal tracking, and more.

CSV export

Download your full response data set so you can dive in using your favorite analysis tools and share with the rest of your team.

Coupon incentives

Flexible incentive options so you can increase response rates while creating opportunities for repeat purchasers.

Image in options

Gather feedback on new product designs before investing for confident, data-driven product development.

Randomize option order

Follow user research best practices for unbiased survey results.

Mobile first design

Designed with your end user top of mind, Gojiberry surveys have minimal steps and look great on mobile.

Full Customer Support

Our team relies on your feedback and are dedicated to smooth communication and giving you the best experience possible.

See what our customers have been saying

After installing Gojiberry, it has become an essential tool for us. The platform is evolving really quickly, and they are adding new features almost every month. I’m excited to see how this product will evolve.
We got the survey set up quickly and easily. We’re using Gojiberry to look into improving our purchase flow and we’re getting invaluable insights from it. We’ve tried a couple other tools, but the response rate for Gojiberry’s survey is one of the the highest we’ve seen, which was one of our main concerns when looking into which app to install. Given its cost-and-return, you should definitely give it a try.

I installed this app because I wanted to run a post-purchase survey for my customers, to see how they are coming across my website. Before installing it I was sending emails to each customer to ask this question, but I've found the app makes it much easier for them to reply right away with the click of a button! (Higher conversion rate and more insight for me).
Definitely recommend this app for any e-commerce store owner, it's also very intuitive and easy to set up and use - and it has a good insights view where you can see all your responses by user as well as in summary-form.
I haven't used the 'interviews' functionality as yet, but will trial it in the future.

I recently installed Gojiberry because I wanted to learn more about my customers and I'm very happy with the results. With the post-purchase survey I can just let it run and automatically gather customer feedback without needing to do anymore work.The installation was very straight-forward and low-effort. I didn't have to code anything, and their survey preview was clear in what my customers would experience (i.e. no negative impact on purchase flow). The survey is well designed - both visually appealing and matching my website, and not requiring any coupon incentives because it doesn't require any effort from my customers.I knew using customer feedback was important, but when I needed help knowing what feedback I should be gathering their customer support were super helpful. I wanted to improve the effectiveness of my marketing, and they taught me about simply asking "Where did you hear about us?" to get more accurate purchase attribution data. They were right on - I didn't realize how off my Google Analytics data was!Their customer support was fast and friendly and greatly appreciated! For everyone out there figuring out what needs improvement in their Shopify store, I highly recommend using Gojiberry!!

Wonderful application. Survey submission is one click for customers, rather than click an option then click submit. This makes is superior to other options we have found, and is the reason we have gone with this application.

We have used Gojiberry now for about a month now and all we can say is... this app has been incredible! It has helped us understand our customers better than ever before.The team has been friendly and helpful.10/10 recommend!

Success Stories

"With Gojiberry’s real-time customer insights, we saved over $80,000 in unsold inventory and now produce only what our customers truly want. It’s been a game-changer for our business."

Tyler McCombs, Founder and CEO of Devon + Lang

"Gojiberry’s post-purchase surveys transformed how we understand our customers. We discovered that word-of-mouth was one of the a key drivers, and now use this data to refine our marketing strategy. It’s a must-have tool for any solopreneur."

Zizi Zuo, Founder of Future Fusion Online

"By implementing marketing strategies and improving the brand based on the real voices of customers, you can achieve unprecedented growth."

Yamanouchi from Choomia

Discover products your customers love

No more guessing and risky gambles. Understand what sells before you invest in creating it. Gather product ideas from your most valuable resource - your customers. Ask them what they want!

Stop relying on intuition

Before: Intuition-driven decisions

After: Data-driven decisions