With a broader set of questions, you can get a more in-depth understanding of your customers. Launch survey for online shopping to find out key insights such as customer service satisfaction, or purchase intent.
Get engagement & repeat purchases with incentives
Gojiberry integrates with Shopify's coupons and 3rd-party apps like easyPoints to reward your customers for giving feedback. Keep your most loyal and engaged customers coming back to your store!
Share your survey in emails, SNS, and product inserts!
Send standalone surveys easily via links or QR codes. You can now send NPS surveys by inserting a link in your automated email. Get product feedback by printing out product inserts with a survey QR code. Also, drive more sales by putting surveys on SNS & give away incentives!
Summary reports
Explore our summary reports for a clear snapshot of all your customers' feedback, or delve into individual answers to grasp the context behind each customer's response.